Client Services Representative
On-site · Toronto, Ontario, Canada
Toronto, Ontario, CanadaOn-siteFull TimeMid LevelNot SpecifiedEnterprise
Type
Full Time
Level
Mid Level
Education
Not Specified
Company size
Enterprise
Job Summary
Client Services Representative based in Toronto providing first-line technical and operational support for the VDR platform, handling multiple client engagements, training users, and ensuring accurate documentation and billing records. Requires strong communication, attention to detail, and the ability to coordinate with internal teams across regions to deliver high-quality service in a fast-paced B2B environment.
Required Qualifications
- Native-level English fluency (written and verbal)
- Minimum of two years of experience in a B2B environment
- Tech-savvy with ability to adapt to new software/tools
- Experience in technology, software, or IT environment beneficial but not required
- Strong communication and interpersonal skills
- Excellent attention to detail and active listening
- Ability to multitask and meet deadlines
- Willingness to grow, develop, and learn new skills
- Ability to host online client training sessions
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