Client Services Representative I

Receive and answer daily mail, email, and faxes from assigned insurance clients regarding various issues needing resolution. Research basic pricing and insured information, initiate outgoing correspondence to expedite collection of past due invoices, and document actions in the appropriate system. Regularly check payment status, notify internal departments when payments are received to initiate voucher releases, and process check requests for client refunds. Perform basic clerical tasks including faxing and copying, and assist the Cash Application Department by researching unidentified client payments. Work Monday through Friday from 8:00am to 4:30pm EST at a Columbus, OH location.