Client Services Representative - Future Opportunities
On-siteEdmonton, Alberta, Canada
EXPIREDEdmonton, Alberta, CanadaOn-sitePart TimeEnterprise
Part TimeEnterprise
Job Summary
Answer client questions, assist with transactions, and proactively connect clients to the right team members to support their financial goals. Listen to client issues, ask clarifying questions, and take accountability to create better solutions together. Become a technology expert by introducing clients to mobile banking applications to help them manage their needs. Work full-time on-site in a fast-paced Banking Center, with flexible hours that may include evenings and weekends, and rotate across multiple banking centers within a reasonable travel distance.
Required Qualifications
- You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
- Job Location Edmonton-Parkdale
- Employment Type Regular
- Weekly Hours 1
- You need to be on-site full-time
- You're flexible to work our banking centre hours which may include evenings and weekends
- You're flexible to work at multiple banking centres within a reasonable travel distance
Desired Qualifications
- Client Issue Resolution
- Client Service
- Customer Experience (CX)
- Digital Literacy
- Empathy
- Financial Products
- Interpersonal Communication
- Standards Compliance
- Transaction Services
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