Client Services Representative

Conduct monthly phone and electronic communication with current clients for order renewals and physician offices to collect medical documentation. Perform accurate data entry into the patient management system for critical demographics, insurance details, and product orders. Communicate with insurance entities to obtain eligibility and prior authorizations while maintaining compliance with federal, state, and Medicare/Medicaid regulations. Requires proficiency in Spanish and English, reliable attendance, and exceptional computer and multi-tasking skills. Prior DME industry experience is a plus. Join our Client Operations team to deliver exceptional care and support in a collaborative environment focused on patient-centered solutions.