Client Services Representative
$35,360–$70,720 year
On-siteRichmond, Virginia, United States
Richmond, Virginia, United StatesOn-siteFull Time$35,360–$70,720 yearEntry LevelHigh School Or EquivalentLarge
Full TimeEntry LevelHigh School Or EquivalentLarge
Job Summary
The Opportunity: Entry-level Client Services Representative in Richmond, VA handles inbound customer service and supply order calls, and responds to customer emails. Responsibilities include documenting all customer interactions, researching questions, and using multiple systems to balance tasks with a focus on 100% customer satisfaction. The role requires strong verbal and written communication, problem-solving, self-discipline, punctuality, and the ability to work Monday–Friday 9:00 AM–6:00 PM EST. Abbott emphasizes customer care and service culture within a global healthcare context.
Required Qualifications
- A high school diploma or GED
- Strong verbal and written communication skills
- Problem-solving skills
- Self-disciplined and self-sufficient
- A four-year degree from an accredited college or university is strongly preferred
- Call center experience strongly preferred
- Worked in a metrics-driven environment
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