Client Services, Officer
On-site · Seoul, Seoul, South Korea
Job Summary
Client Services Officer at State Street in Seoul, Korea, focusing on servicing large, complex Korean client relationships within Investment Management. Responsibilities include proactive identification of client needs, advocating for clients to resolve issues, coordinating with relationship management, operations, and other business units to ensure effective service delivery, preparing and facilitating presentation materials for client review meetings, onboarding and conversion of new client relationships, collaborating with APAC counterparts, and involvement in ad hoc client-facing projects. Requires a Bachelor's degree in business/finance/economics or related discipline, 5+ years of relevant experience preferred, fluency in English and Korean, strong communication and interpersonal skills, proficiency with Microsoft Office, and a collaborative, client-focused mindset. State Street emphasizes inclusive development opportunities and a global, client-centric approach to investment management.
Required Qualifications
- Bachelor's degree in business, finance, economics or related discipline
- A minimum of 5 years of related industry experience is preferred
- Fluency in English and Korean
- Strong written and oral communication skills
- Fast learner, excellent interpersonal skills and attentive to details
- Strong Microsoft Office skills
- Positive attitude towards learning
- Strong team player
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