Client Services Officer
On-site · London, England, United Kingdom
Job Summary
Support external clients by providing a full range of client support, including onboarding assistance and Level 1 support during trading. Conduct post-trade investigations with counterparties to resolve booking irregularities. Coordinate activities between internal teams and clients, maintain system configuration, and automate support processes as needed. Candidates should have a background in high-throughput trading applications, knowledge of scripting and programming, and strong communication skills.
Required Qualifications
- 3-5 years of experience supporting mission critical, high throughput, low-latency trading applications
- Knowledge of FIX Protocol, SQL and scripting languages (Python, Perl, shell, Excel)
- Working knowledge of Linux
- Strong verbal and written communication skills
- Understanding of electronic trading concepts
- Good understanding of market connectivity principles and TCP/IP Networking
- Ability and desire to learn
Additional Requirements
- None specified
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