Client Services Manager
On-siteGreeley, Colorado, United States
Job Summary
Oversee all aspects of the print production process, manage equipment and supplies, and ensure high-quality delivery of print materials. Drive sales and service growth by executing selling techniques, training associates on print processes, and coaching staff to enhance proficiency. Maintain safety and security during manager absence, perform opening and closing duties including alarm activation, cash handling, and store balancing. Identify process improvements to reduce waste and inefficiencies while monitoring print supplies. Work a flexible schedule including evenings, weekends, and holidays as a Key Carrier leader.
Required Qualifications
- 1–3 years related experience
- Minimum 2 years management experience or equivalent internal development
- Experience in Print Center operations
- Experience with logistics, freight, and visual merchandising
- Strong PC skills: Microsoft PowerPoint, Excel, Word, Outlook
- Subject matter expert in Print Services and related systems
- Proficient with role-related technology and POS systems
- Advanced selling skills
- Strong interpersonal and communication skills (verbal and written)
- Ability to coach, train, and develop others
- Adaptable, positive, and engaging; demonstrates integrity, accountability, and trust
- Action-oriented, drives for results, makes sound decisions, and demonstrates patience
- Must be able to work a flexible schedule that aligns with business needs, inclusive of the ability to work evenings, weekends, and occasional holidays
- Must be able to open and close the store
- Must consent to periodic comprehensive background checks conducted by a third-party
Desired Qualifications
- High school diploma or equivalent preferred
- Passion for our brand, products, services, and solutions
- Desire to continuously grow selling skills and product knowledge
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