Client Services Manager, Olympics & Paralympics
$80,000–$105,000 year
On-site · Los Angeles, California, United States
Job Summary
The Client Services Manager, Olympics and Paralympics owns the LA28 client relationship and provides front-line service and support for ticketing managers across high-profile Olympic and Paralympic events. You will manage event configuration and execution, troubleshoot product/service issues, act as a subject-matter expert across products, oversee high-volume support, guide best practices for event configuration, communicate critical updates to clients and internal teams, lead real-time decision-making during live onsales to protect revenue and fan experience, ensure financial and operational integrity across events, and manage team performance while driving continuous improvement and client success.
Required Qualifications
- BA/BS Degree (4-year)
- 4-6 years live event ticketing and event programming experience
- Advanced event programming experience across multiple venue/event types preferred
- Adept at problem solving and decision making in a high-pressure environment
- Committed to collaboration and teamwork
- Committed to ongoing education and skills development
- Adept at execution and delivery (planning, delivering, and supporting)
- Adaptable; able to pivot as priorities and processes change
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