Client Services Manager, Home Health
On-siteThomasville, North Carolina, United States
Job Summary
Provide superior customer service and manage coordination of client services and emergent scheduling issues. Monitor fiscal metrics including admissions, Medicare percentages, and referral rejections to maintain effective caseload management. Build lasting relationships with clients, referral sources, payors, and community organizations while developing strong communication links with the team. Partner with Clinical Managers to supervise and support field employees. This role requires a Bachelor's degree (Associate's minimum), Medicare/OASIS knowledge, and strong computer skills for electronic medical records. Mon-Fri hours with paid weekly compensation.
Required Qualifications
- Bachelor degree
- Associates degree
- Strong computer skills
- electronic medical record
Desired Qualifications
- Bachelor degree
- Associates degree
- Prior knowledge of/experience with Medicare and OASIS
- Prior medical office or home care experience
- Prior supervisory experience
- Demonstrated record of successfully taking on increased responsibility
- goal achievement
- Ambition to grow and advance beyond current position
- Excellent communication and interpersonal skills
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