Client Services Manager-Home Health
On-siteJacksonville, Florida, United States
Job Summary
Provide superior customer service and quality home care by managing coordination of client services and emergent scheduling issues. Proactively grow your caseload while building lasting relationships with clients, referral sources, payors, and community organizations. Maintain effective fiscal management by monitoring metrics such as admissions, Medicare percentages, and referral rejection reasons. Partner with Clinical Managers to provide supervision and support to field employees. This role includes a Monday-Friday, 8:30 AM-5:00 PM schedule with weekly pay and comprehensive benefits. Join BAYADA, recognized by Newsweek as a Best Place to Work for Diversity, to make a meaningful impact in the Jacksonville community.
Required Qualifications
- Strong computer skills required (electronic medical record)
Desired Qualifications
- Bachelor degree is preferred
- Prior knowledge of/experience with Medicare, HomeCare Homebase, EPIC, and OASIS a plus
- Prior medical office or home care experience preferred
- Prior supervisory experience a plus
- Demonstrated record of successfully taking on increased responsibility (goal achievement)
- Ambition to grow and advance beyond current position
- Excellent communication and interpersonal skills
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.