Client Services Manager
On-siteFort Wayne, Indiana, United States
Job Summary
Coordinate client care, manage scheduling and staffing needs, and maintain an assigned caseload through relationship-building with clients, referral sources, payors, and community organizations. Deliver exceptional customer service, foster collaboration among office and field staff, and monitor operational and financial performance metrics. Partner with Clinical Managers to supervise field employees, ensure compliance with policies and quality standards, and contribute to office growth initiatives. Requires a Bachelor's degree, healthcare experience, and proficiency with EMR systems. Competitive salary, comprehensive benefits, and tuition reimbursement available.
Required Qualifications
- Bachelor's degree
- Proficiency with computer systems and electronic medical records (EMR)
- Excellent communication, organizational, and interpersonal skills
- Ability to manage multiple priorities in a fast-paced environment
Desired Qualifications
- Previous medical office, healthcare, or home care experience
- Prior supervisory or leadership experience
- Proven track record of taking on increasing responsibility and achieving goals
- Strong desire for professional growth and career advancement
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