Client Services Manager (Agency Relationships)
$80,000–$110,000 year
Hybrid · New York City, New York, United States or San Francisco, California, United States
Job Summary
Client Services Manager to be the trusted advisor to agency and client partners, driving account growth through data-driven insights and cross-functional collaboration. Master Tatari's platform to troubleshoot and solve client problems, synthesize campaign performance into clear optimization recommendations, and present weekly performance reviews that drive client expansion. Build and maintain relationships with key agency stakeholders; travel up to 10% for engagement. Requires Bachelor’s degree and 2+ years in post-sales/account management, plus strong data storytelling, presentation skills, and comfort coordinating across engineering and marketing teams. AI-forward mindset and bonus experience in digital marketing/programmatic buying and advanced Excel/data visualization.
Required Qualifications
- Bachelor's degree in Marketing, Economics, Statistics, or Business Administration preferred
- 2+ years in post-sales account management or client success
- Strong grasp of linear and streaming TV landscape
- Exceptional data storytelling and presentation skills—ability to translate technical concepts for non-technical audiences
- Detail-oriented, well-organized, and meeting-prepared
- Comfort bridging conversations across engineering and marketing teams
- AI forward – embraces AI for process and productivity
Additional Requirements
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