Client Services & Front Desk Associate – Law Firm
On-siteLancaster, Pennsylvania, United States
Job Summary
Welcome clients, visitors, and callers to create a professional first impression. Answer and direct incoming telephone inquiries, coordinate conference-room schedules, and prepare meeting spaces. Manage incoming and outgoing mail, deliveries, copying, and document preparation while maintaining an organized reception area and hospitality stations. Monitor office supplies, replenish inventory, and provide general administrative support for meetings, client communications, and special projects. Communicate promptly and professionally with attorneys, team members, and outside contacts. This role supports the collaborative, purpose-driven operations of Aevitas Law, a legacy planning group within Faithward Companies, where your work directly shapes the client experience.
Required Qualifications
- Has experience in a professional office, administrative, receptionist, client-service, or similar role.
- Communicates clearly and professionally by telephone, email, and in person.
- Demonstrates excellent attention to detail, organization, and follow-through.
- Is comfortable learning office technology, scheduling systems, and business software.
- Handles confidential or sensitive information with professionalism and discretion.
- Can manage changing priorities while maintaining a calm and welcoming presence.
- Takes initiative and is willing to assist wherever needed.
- Is dependable, punctual, and committed to providing excellent service.
Desired Qualifications
- Experience in a law firm or other professional-services environment
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