Client Services Coordinator
$44,000–$66,000 year
HybridRancho Cucamonga, California, United States
Job Summary
Greet and direct visitors, set up client meetings, and maintain the front reception area while managing incoming mail, vendor deliveries, and conference room bookings. Answer busy phone lines with warmth and efficiency, coordinate travel for project team members, and handle routine administrative tasks including data entry, filing, and calendar management. Master Microsoft Office Suite tools to process correspondence and build strong relationships with clients, senior management, and vendors. This junior administrative role requires prioritizing multiple projects under tight deadlines while maintaining a professional appearance. PBK offers a hybrid schedule, flexible dress code, and comprehensive benefits including healthcare premiums and a 401(k) program.
Required Qualifications
- 3+ years' experience in a client service role
- Punctuality and dependability
- Strong customer service skills
- Ability to interact with senior management, external client organizations, vendors and general public
- Build and nurture strong personal relationships with clients
- Process individual needs of the clients
- Ability to work well under pressure, juggle and prioritize multiple projects and adjust work accordingly, often against tight deadlines
- Proficiency in Microsoft Office Suite with demonstrated expertise in Word, Excel and PowerPoint
- Excellent oral and written communication skills
- Strong organizational skills
- Strong attention to detail including proofreading
- Must display and maintain a professional appearance at all times
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