Client Services Coordinator
$41,600–$49,920 year
On-siteBlackwood, New Jersey, United States
Job Summary
Serve as a primary point of contact for current and prospective customers via phone, email, walk-ins, and in-person meetings. Listen to customer needs, recommend creative visual communication solutions, and prepare estimates and work orders. Coordinate projects from initial inquiry through production and delivery while communicating expectations and timelines. Provide design direction to strengthen client brands and manage multiple priorities with attention to detail. Follow up with prospects to convert opportunities into long-term relationships. Participate in daily team meetings and contribute to business development initiatives.
Required Qualifications
- High school diploma or equivalent
- 2–3 years of customer service, sales, account management, administration or related experience preferred
- Outgoing, responsive, professional, and eager to learn
- Strong interpersonal skills and the ability to build lasting customer relationships
- Excellent listening, communication, and organizational skills
- Strong attention to detail and follow-through
- Comfortable communicating with customers by phone, email, and in person
- Ability to manage multiple projects and priorities in a fast-paced environment while producing high-quality work
Desired Qualifications
- Familiarity with Microsoft Office
- Experience with Adobe Creative Suite is a plus
- Interest in design, branding, marketing, signage, or visual communications is a plus
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