Client Services - Client Services - Wellness
$18,549–$18,549 year
On-siteHenley Beach, South Australia, Australia
Henley Beach, South Australia, AustraliaOn-siteFull Time$18,549–$18,549 yearMedium
Full TimeMedium
Job Summary
Manage enquiries, appointments, and service bookings while ensuring timely and accurate support for clients accessing ECH services. Connect individuals with wellbeing resources and provide administrative, record management, and reporting assistance. Collaborate with allied health and operational teams to deliver client outcomes and continuously improve service delivery. This role requires a customer-focused approach to supporting older South Australians to age productively and independently.
Required Qualifications
- Experience working in a customer service, administration or reception-based role
- Confidence using technology and electronic systems
- A National Police Check (or willingness to obtain one)
Desired Qualifications
- Outstanding customer service skills and a genuine passion for helping people
- Strong communication skills, both written and verbal
- Excellent organisational skills and attention to detail
- The ability to manage competing priorities in a busy environment
- A positive, solutions-focused approach
- Strong teamwork and relationship-building skills
- Professionalism, discretion and a commitment to maintaining confidentiality
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