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Studio Bank2 months ago

Client Service Specialist

On-site · Chattanooga, Tennessee, United States

Type
Full Time
Level
Mid Level
Education
Bachelors Degree
Company size
Unknown

Job Summary

Client Service Specialist at Studio Bank provides primary support to the relationship manager by serving commercial clients’ deposit, treasury management, and loan product needs, coordinating service delivery with studio staff, setting up loan files, reviewing loan documents, and ensuring compliance with bank policies. The role involves proactive identification of sales opportunities, collaboration with loan processors and external professionals (attorneys, appraisers, inspectors) to close loans, handling routine department tasks, and supporting audits and regulatory reviews. Requires solid banking experience, excellent communication and organizational skills, ability to handle multiple priorities, and a high standard of confidentiality. Education includes a high school diploma or equivalent with a Bachelor's degree preferred; the posting emphasizes strong knowledge of deposit and loan products, loan documentation, and proficiency with bank operating systems and Microsoft Office.

Required Qualifications

  • High school diploma or equivalent; Bachelor's degree preferred in Business Administration or related field
  • Minimum two years banking experience; experience with bank operating systems; direct client contact experience preferred
  • Strong interpersonal and communication skills; ability to manage multiple priorities; proficiency in Microsoft Office
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Studio Bank

Client Service Specialist

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