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Franklin Templeton Companies2 weeks ago

Client Service Specialist

$95,000–$125,000 year

Hybrid · New York City, New York, United States or Stamford, Connecticut, United States

Type
Full Time
Level
Mid Level
Education
Bachelors Degree
Company size
Enterprise

Job Summary

Client Service Specialist responsible for transaction follow-up, operational setup of new SMA accounts, and account-transition analysis, with potential relationship-management duties. Role requires onboarding new accounts, responding to ad-hoc advisor inquiries, facilitating account-transition requests, and delivering a high-quality advisor experience to encourage Canvas usage. Ideal candidate has a Bachelor’s degree, 2+ years in financial services or asset management (direct indexing experience a plus), and excels in a fast-paced environment with strong time-management, organizational, and communication skills; must be a self-starter who can manage multiple tasks and maintain relationships with internal and external clients. Compensation includes base salary in the USD 95,000–125,000 range plus discretionary bonus, with benefits and a total-reward philosophy. Location is hybrid in Stamford, CT and New York, NY with US-based offices; remote/hybrid work options are indicated by the posting.

Required Qualifications

  • Bachelor’s Degree
  • 2+ years of relevant work experience in a similar role
  • Experience in financial services and/or asset management required
  • Direct indexing provider experience in a client service or operational capacity a plus
  • Strong work ethic
  • Comfortable in a fast-paced environment
  • Ability to manage multiple tasks effectively
  • Self-starter
  • Strong time management and organizational skills
  • Intellectual curiosity
  • Strong interpersonal, written and verbal communication skills
  • Ability to effectively problem solve in a timely manner
  • Maintain strong working relationships with internal stakeholders and external clients
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$95k – $125k / yr

Client Service Specialist · Franklin Templeton Companies

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