Client Service Specialist - Float (48325)
On-siteSilverton, Oregon, United States
Job Summary
Handle basic account inquiries via phone and in person for existing and prospective customers, assisting with transactions like deposits, withdrawals, transfers, check cashing, and wire transfers. Work as part of a team to create personalized customer experiences while adhering to safety protocols, confidentiality, regulatory compliance, and fraud prevention standards. Demonstrate exceptional customer service skills and critical thinking abilities to resolve problems, adapting quickly to different branch environments throughout the Willamette Valley. Prior cash handling experience is preferred, along with a strong desire to educate customers on technology and bank products. This part-time float role offers competitive compensation, mileage reimbursement, and the opportunity to support local community initiatives through banking practices.
Required Qualifications
- Exceptional customer service skills
- Ability to adapt quickly to different team environments and operational procedures
- High school diploma or equivalent
- Strong desire to educate and influence customer use of technology and bank products
- Ability to always display professional demeanor
- Comfortable traveling between branches in the Willamette Valley
- Reliable transportation
- Critical thinking and problem resolution skills
- Strong communication skills
Desired Qualifications
- Prior cash handling experience
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