Client Service Representative
On-siteHighland, New York, United States
Job Summary
Welcome clients and their pets with a friendly demeanor, answer multi-line phones, and schedule appointments. Manage client inquiries, ensure patient records are accurate in the electronic medical system, and process payments while handling billing inquiries. Coordinate with veterinary staff for smooth workflow, provide education on pet care and hospital policies, and maintain a clean reception area. Assist with administrative tasks like filing and data entry. This role requires at least one year of medical receptionist experience and proficiency with office software in a fast-paced environment. Join a collaborative team dedicated to compassionate veterinary care in Highland, NY.
Required Qualifications
- At least 1 year of medical receptionist experience
- Strong customer service and communication abilities
- Proficiency with computer systems and basic office software
- Ability to multitask and prioritize in a fast-paced environment
- Attention to detail and organizational skills
- A compassionate and empathetic attitude toward pets and their owners
Desired Qualifications
- Veterinary experience
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