Client Service Representative
$41,600–$45,760 year
On-sitePalm Harbor, Florida, United States
EXPIREDPalm Harbor, Florida, United StatesOn-siteFull Time$41,600–$45,760 yearSmall
Full TimeSmall
Job Summary
Handle incoming customer inquiries via phone, email, or in-person with professionalism, empathy, and efficiency. Provide accurate information regarding products, services, pricing, and availability while resolving complaints and escalating complex cases. Manage a high volume of interactions by maintaining quality standards, ensuring data entry accuracy, and utilizing 10-key proficiency. Collaborate with other departments to resolve concerns and share feedback to enhance service delivery. Work Tuesday through Saturday between 7am and 6pm, with shifts varying based on operational needs.
Required Qualifications
- GED or High School Diploma
- Proven experience in a customer service role or similar position
- Strong organizational skills and attention to detail
- Excellent written and verbal communication abilities
- Ability to handle multiple tasks and manage time effectively
- Proficiency in typing at required speed and 10-key by touch
- Authorized to legally work in the U.S.
- Schedule for this position will be Tuesday-Saturday between the hours of 7am-6pm
- Shift will vary based on needs
Desired Qualifications
- Maintain a positive, professional attitude and represent Sunrise with pride
- Demonstrate reliability, maturity, and discretion when handling financial information
- Approach challenges with a growth mindset, open to learning, feedback, and process improvement
- Communicate clearly, respectfully, and proactively with peers and leadership
- Collaborate with other departments to ensure smooth operations and mutual success
- Exhibit resourcefulness, ownership, and a team-oriented mindset in every task
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