Client Service Representative
$37,440,000–$41,600,000 year
On-siteLeavenworth, Kansas, United States
Job Summary
Welcome clients with warmth, process deposits, withdrawals, payments, and transfers accurately, and answer basic account questions to build trusted relationships. Identify when clients need additional support and make appropriate referrals to the right team member. Follow all cash handling, balancing, security, fraud prevention, confidentiality, and compliance procedures while maintaining a clean, organized branch environment. Complete structured training, product knowledge coaching, and the Accredited Banking Professional development path to grow your banking expertise. Join a high-performing community banking team recognized as the 2025 Extraordinary Bank of the Year, where you will receive ongoing coaching from branch leadership and explore future growth in lending support and operations.
Required Qualifications
- High school diploma or equivalent
- Ability to follow procedures, maintain confidentiality, and learn banking systems
- A professional, dependable, and positive attitude
- A drive to learn, grow, and help others succeed
Desired Qualifications
- Prior banking or cash handling experience
- Retail, restaurant, office, or client service experience
- Exceptional client service, communication, and problem-solving skills
- Strong attention to detail and commitment to accuracy
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