Client Service Representative [Hourly]
On-siteLondon, Ontario, Canada
London, Ontario, CanadaOn-sitePart TimeEnterprise
Part TimeEnterprise
Job Summary
Answer client questions, assist with transactions, and proactively connect clients to the right team members to help them reach their financial goals. Listen to client issues, take accountability for solutions, and introduce clients to mobile banking applications to leverage technology. Work full-time on-site at the London-Galleria Banking Centre during flexible hours that may include evenings and weekends, traveling between multiple centres as needed.
Required Qualifications
- You need to be legally eligible to work at the location(s) specified above
- must have a valid work or study permit
- You need to be on-site full-time
- You're flexible to work our banking centre hours which may include evenings and weekends
- You're flexible to work at multiple banking centres within a reasonable travel distance
- Client Issue Resolution
- Client Service
- Customer Experience (CX)
- Digital Literacy
- Empathy
- Financial Products
- Interpersonal Communication
- Standards Compliance
- Transaction Services
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