Client Service Representative [Hourly]
On-siteKindersley, Saskatchewan, Canada
Kindersley, Saskatchewan, CanadaOn-sitePart TimeEnterprise
Part TimeEnterprise
Job Summary
Answer client questions, assist with transactions, and proactively connect clients with the right team members to help them reach their financial goals. Listen to client issues, take accountability for solutions, and guide clients through mobile banking applications to better manage their accounts. Work full-time on-site in a fast-paced banking center, with flexibility to cover evenings, weekends, and multiple centers within a reasonable travel distance. This role supports the Personal and Business Banking Team at CIBC, where every interaction focuses on meaningful client experiences and relationship building.
Required Qualifications
- You need to be legally eligible to work at the location(s) specified above
- must have a valid work or study permit
- You need to be on-site full-time
- You're flexible to work our banking centre hours which may include evenings and weekends
- You're flexible to work at multiple banking centres within a reasonable travel distance
- Client Issue Resolution
- Client Service
- Customer Experience (CX)
- Digital Literacy
- Empathy
- Financial Products
- Interpersonal Communication
- Standards Compliance
- Transaction Services
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