Client Service Representative [Hourly]
On-site · Stoney Creek, Ontario, Canada
Job Summary
Client Service Representative at a banking center, responsible for assisting clients with day-to-day banking needs, answering questions, processing transactions, and proactively connecting clients with the right team members. Role requires engagement-focused service, problem-solving, and helping clients achieve their financial goals, with flexibility to work at multiple banking centers within a reasonable travel distance and to work evenings/weekends as needed. On-site role at Eastgate Square, Hamilton, with emphasis on client experience, technology adoption (mobile banking), and delivering value through accurate service and collaborative teamwork.
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