Client Service Representative
$35,360–$41,600 year
On-site · Austin, Texas, United States
Austin, Texas, United StatesOn-siteFull Time$35,360–$41,600 yearMid LevelNot SpecifiedHealthcare TechUnknown
Type
Full Time
Level
Mid Level
Education
Not Specified
Company size
Unknown
Industry
Healthcare Tech
Job Summary
CSR at GoodVets responsible for creating a welcoming client experience: greet clients, manage check-in/check-out, answer and triage phone calls, schedule appointments and follow-ups with the clinical team, process payments and invoicing, monitor patient flow, maintain a clean reception area, communicate with doctors and staff to ensure smooth operations, assist distressed clients with empathy, and perform light administrative and cleaning duties as needed.
Required Qualifications
- Previous veterinary or medical front-desk experience (preferred, not required)
- Strong communication and interpersonal skills
- Comfort working in a fast-paced environment with multiple priorities
- Familiarity with Windows-based systems and practice management software (or a willingness to learn)
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