Client Service Representative

Educate clients and referring veterinarians about comprehensive services while providing compassionate support over the phone and in person. Assist clients in scheduling appointments at our multi-specialist hospital and handle reminder and follow-up communications via phone and email. Accurately update and maintain client and pet records, and oversee payment processing and reconciliation. This role requires at least two years of customer service experience in a medical setting, with veterinary experience preferred. Candidates must have fluent English skills and the ability to work independently. Rotating weekends are required for this full-time position.