Client Service Representative
On-siteKelowna, British Columbia, Canada
Kelowna, British Columbia, CanadaOn-sitePart TimeEnterprise
Part TimeEnterprise
Job Summary
Answer client questions, assist with transactions, and proactively connect clients to the right team members to help them reach their financial goals. Listen, ask questions, and take accountability for client issues by putting yourself in their shoes to create better solutions together. Become a technology expert by introducing clients to mobile banking applications and helping them manage their banking needs effectively. Work in a fast-paced Banking Center in Kelowna, with flexible hours that may include evenings and weekends, and travel between multiple banking centers within a reasonable distance.
Required Qualifications
- You need to be legally eligible to work at the location(s) specified above
- must have a valid work or study permit
- You need to be flexible to work our banking centre hours which may include evenings and weekends
- You're flexible to work at multiple banking centres within a reasonable travel distance
- you'll be on-site full-time
- Client Issue Resolution
- Client Service
- Customer Experience (CX)
- Digital Literacy
- Empathy
- Financial Products
- Interpersonal Communication
- Standards Compliance
- Transaction Services
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