Client Service Representative (Cantonese)
On-site · Vancouver, British Columbia, Canada
Job Summary
Client Service Representative (Cantonese) at CIBC in Vancouver: provide frontline support in a fast-paced Personal and Business Banking team, assist clients with day-to-day banking needs, perform transactions, engage clients to connect them with the right specialists, and promote a great client experience across banking centres. Responsibilities emphasize client engagement, problem solving, leveraging technology (mobile banking), and delivering authentic service aligned with CIBC values. Must be flexible to work banking centre hours including evenings and weekends, and to travel between multiple centres within a reasonable distance. Must be fluent in Cantonese and dedicated to helping clients achieve their financial goals.
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