Client Service Representative

Client Service Representative within the Personal and Business Banking Team at a banking center. Responsibilities include helping clients with day-to-day banking needs, answering questions, assisting with transactions, and proactively connecting clients with the right team members. Focus on client engagement and producing meaningful interactions; solve problems by listening, asking questions, and taking ownership; leverage technology by guiding clients to mobile banking and other digital tools. Emphasizes relationship-building, trust, teamwork, accountability, and a client-first mindset.