Client Service Representative
On-site · Carmel, Indiana, United States
Job Summary
As the Client Service Representative, you will be the first point of contact for clients, responsible for greeting visitors, scheduling and confirming appointments, answering telephones, and guiding clients and their pets. Duties include managing medical records, processing payments, making outbound follow-up calls, and educating clients on pet care. The role requires a friendly demeanor, strong communication skills, and the ability to maintain a clean and organized environment.
Required Qualifications
- Experience in customer service
- Strong communication skills
- Ability to manage medical records and maintain facility cleanliness
- Knowledge of general animal husbandry and non-medical pet care
Additional Requirements
- Current associates must apply through internal career site
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