Client Service Representative at Calera Animal Hospital

Lead practice opening and closing procedures, manage reception for visitors and telephone calls, and schedule appointments while ensuring appropriate workflow. Maintain veterinary medical records, process cash and credit payments, and prepare client correspondence and reminder notices. Clean and straighten public areas including the front desk, waiting area, and exam rooms, and perform daily business oversight. Handle emergency situations with care and address client concerns to ensure satisfaction. Perform computer system backups and present medications or take-home items to clients. Fluency in English and Spanish is preferred.