Client Service Representative at Athens Animal Clinic

Lead practice opening and closing procedures, manage reception for visitors and telephone inquiries, and ensure all public areas remain clean and presentable. Process cash, checks, and credit account payments while scheduling appointments to adhere to doctor preferences and workflow. Maintain veterinary medical records, update client files, and prepare correspondence, including sending reminder notices and conducting re-calls. Handle emergency situations with care, present medications and take-home items to clients, and address concerns calmly to ensure satisfaction. Perform daily business operations, including computer system backups, while applying OSHA safety techniques. Requires weekend availability; full-time or part-time status affects benefits.