Client Service Representative
On-siteChattanooga, Tennessee, United States
Chattanooga, Tennessee, United StatesOn-siteFull TimeMid LevelLarge
Full TimeMid LevelLarge
Job Summary
Provide frontline client service at a veterinary hospital, handling front desk duties, scheduling, billing, and client education; ensure compassionate communication with pet owners; maintain lobby; opportunities to learn Veterinary Assistant skills if desired.
Required Qualifications
- One year of experience in veterinary practice (or human medical practice) preferred
- Minimum two years’ customer service experience required (retail, food and beverage, etc.)
- Must possess basic math skills to determine proper deposits, make changes, and process payments utilizing credit card and check terminal
- Preferred general understanding of veterinary terminology, situational understanding and being able to successfully communicate these situations with clients and veterinary team.
- Excellent communication skills with clients and team members
- Proficient time management, ability to solve problems, learn, and handle multiple tasks
- Enthusiastic team player with a patient, and positive professional attitude.
- Must be able to work seated for a majority of day
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