Client Service Representative-7

Client Service Representative role supports healthcare providers with electronic healthcare insurance payments, including handling provider calls about payments and enrollment, guiding payment processing (credit cards, direct electronic funds transfer), assisting with sign-up for EFT products and provider portal setup, and ensuring first-call resolution. Requires 1-3 years in customer service, excellent verbal communication, problem-solving, computer proficiency (MS Office), attention to detail, and knowledge of HIPAA. Hybrid work flexibility with Zelis India; goal is efficient, accurate service and knowledge of Zelis Payments products and company policies. Bachelor’s degree required; equity, diversity, and inclusion commitments are highlighted.