Client Service Manager
On-site · Dublin, Leinster, Ireland or Limerick, Munster, Ireland
Job Summary
Client Service Manager role at Northern Trust focused on delivering service and reporting to high-value clients within Custody, Fund Accounting, Transfer Agency or Middle Office Outsourcing. Responsibilities include maintaining client service levels, leading complex projects and change initiatives, acting as key client contact, resolving issues, providing technical expertise for new products/services, overseeing implementations, and ensuring compliance and risk management. Strong communication, financial industry knowledge, and problem-solving skills are essential; degree or equivalent experience required.
Required Qualifications
- A College or University degree and/or relevant proven work experience is required.
- Knowledge of financial industry operations, including fiduciary services and use of trust systems is required.
- Excellent oral and written communication skills are required.
- Analytical and problem solving skills are required.
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