Client Service Manager, Central Island
$70,000–$75,000 year
On-siteNanaimo, British Columbia, Canada
Job Summary
Lead and support a strong operations team across the Central Island region while building and maintaining trusted client relationships. Identify growth opportunities to drive proposals, renewals, and new business, then collaborate with leadership to execute strategic market initiatives. Ensure high-quality service delivery across all client sites and partner with recruitment teams to communicate staffing needs and support effective personnel placement. Champion a positive, collaborative culture while representing the organization's values with clients, partners, and the community. This leadership role offers autonomy to influence growth strategy and brings ideas forward within a mission-driven security services company supporting veterans and communities.
Required Qualifications
- Strong leadership and people-management experience
- Excellent relationship-building and client service skills
- Strategic mindset with solid business acumen
- Self-motivated, positive, and adaptable
- Proficient with Microsoft Office suite (i.e. Outlook, Word, Excel and PowerPoint)
- Ability to travel within the region and occasionally to our Home Office in Victoria
Desired Qualifications
- 5–7 years in security or service-based industry (preferred)
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