Client Service Lead - Weekend Night Shift
On-site · Buckeye, Arizona, United States
Buckeye, Arizona, United StatesOn-siteFull TimeMid LevelHigh School Or EquivalentEnterprise
Type
Full Time
Level
Mid Level
Education
High School Or Equivalent
Company size
Enterprise
Job Summary
The Client Service Lead for the Weekend Night Shift is responsible for responding to orders and resolving client inquiries, complaints, and issues related to service. The role includes providing leadership and training to a team of client service specialists, as well as adhering to quality service standards. Candidates should have a background in client service with a focus on problem-solving, documentation, and conflict resolution, along with the ability to multi-task effectively.
Required Qualifications
- 3-5 years client service experience
- High School Diploma or GED
- Client Service skills
- Quality Focus
- Problem Solving
- Freight Forwarding Knowledge
- Documentation Skills
- Listening
- Resolving Conflict
- Ability to Multi-task
Desired Qualifications
- Professional certification may be required in some areas
Additional Requirements
- Pre-employment substance abuse testing
- Final candidate must successfully pass an E-Verify Check
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