Client Service Coordinator

Serve as the primary point of contact for customers and vendors by answering the PMO phone, routing inquiries, and greeting visitors. Manage customer requests through the work order system, coordinate with building operations, and assist with onboarding procedures to maintain high satisfaction levels. Support Property Management Office operations by processing contractor access forms, maintaining insurance certificates, and distributing daily freight schedules. Draft customer notifications, update directories and building guides, and coordinate mail and courier services. Prepare monthly rent documents, monitor billing work orders, and conduct periodic inspections of common areas including fitness centers and lobbies. Conduct daily staff meetings and walk between multiple buildings in Mission Rock.