Client Service Coordinator
On-site · Cheshire, Connecticut, United States
Job Summary
Client Services Coordinator serves as the first point of contact for visitors and clients, greeting them professionally and directing inquiries. Responsibilities include managing calls, emails, mail, maintaining a professional reception area, tracking office supplies, processing Property & Casualty client payments and policy changes, retrieving policy/renewal documents from carrier websites, supporting Employee Benefits operations with renewal proposals and open enrollment materials, and assisting with administrative projects in a fast-paced office environment.
Required Qualifications
- Proven experience as a receptionist, administrative assistant, or in a similar role
- Strong communication and interpersonal skills
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Excellent organizational and time management skills
- Discretion and professionalism when handling sensitive or confidential information
- Experience in a corporate or professional office environment preferred
- Associate degree in Business Administration or a related field preferred
Desired Qualifications
- Associate degree in Business Administration or related field preferred
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Experience as receptionist/administrative assistant or similar role
- Strong communication and interpersonal skills
- Excellent organizational and time management abilities
- Discretion and professionalism with confidential information
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