Client Service Coordinator
On-siteCincinnati, Ohio, United States
Job Summary
Greets all clients and visitors with a smile, answers incoming calls professionally, and directs calls to staff while minimizing impact on present clients. Accurately enters client transactions by selecting correct performers, service/product codes, and tenders. Actively manages scheduling activities including advance booking, wait times, optimizing schedules, and confirming appointments. Supports the styling team by assisting with scheduling, documentation, communicating appointment changes, and handling retail/service add-on sales. Requires at least one year of high-paced guest service experience and proficiency with point of sale systems.
Required Qualifications
- At least one (1) year previous high-paced guest service experience
- Point of sale system or other business software experience
- Communicate professionally and timely with all persons in the Company
- Utilize superior organizational and time management skills
- Able to work under time constraints and pressure
- Work independently and self-motivated
- Professional image
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