Client Service Coordinator
On-siteSan Jose, California, United States
Job Summary
Greets clients and visitors with a smile, answers incoming calls, and directs calls to staff while minimizing impact on present clients. Accurately enters client transactions by selecting correct performers, service/product codes, and tenders. Actively manages scheduling activities including advance booking, wait times, and appointment confirmations. Supports the styling team by assisting with scheduling, documentation, communicating appointment changes, and retail/service add-on sales. Requires at least one year of high-paced guest service experience and proficiency with point of sale systems. Offers consistent schedule, extensive training on hair loss solutions, and comprehensive benefits including paid vacation, health coverage, and tuition reimbursement.
Required Qualifications
- At least one (1) year previous high-paced guest service experience
- Point of sale system or other business software experience
- Communicate professionally and timely with all persons in the Company
- Utilize superior organizational and time management skills
- Able to work under time constraints and pressure
- Work independently and self-motivated
- Professional image
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