Client Service Coordinator

Client Service Coordinator at Banfield Pet Hospital (Clive, IA) drives the flow of clients and pets through the hospital, promotes hospital services, educates clients about pet health and Optimum Wellness Plans, and coordinates care to maximize productivity of the veterinary team. Responsibilities include welcoming clients and pets, completing required documentation, entering pet history, providing discharge instructions, dispensing prescriptions, selling retail items, scheduling future appointments, and handling financial transactions. The role emphasizes professional, efficient service, strong client communication, education on preventative care, and maintaining a welcoming hospital environment. The position requires the ability to multi-task, excellent written and verbal English communication, organizational skills, problem solving, and computer proficiency. Weekend support is explicitly noted; compensation for this part-time role ranges from $15.00 to $18.69 per hour, with annualized equivalents of $31,200 to $38,875 depending on experience and location.