Client Service Coordinator - 002065

Client Service Coordinator responsible for driving the flow of clients and pets through the veterinary hospital, promoting services, educating clients on pet health and wellness plans, handling client intake and documentation, processing invoices and prescriptions, scheduling appointments, and providing exceptional, friendly service to maximize patient throughput and client satisfaction. Requires strong verbal and written English communication, multi-tasking, organizational and problem-solving abilities, plus a customer-focused mindset and ability to educate clients about preventative care and Optimum Wellness Plans. The role emphasizes professional conduct aligned with the hospital’s Five Principles (Quality, Responsibility, Mutuality, Efficiency, Freedom) and collaboration with the veterinary team to deliver consistent, high-quality client care.