Client Service Associate

Client Service Associate at Hanover Bank delivers exceptional service as a universal banker, promoting the bank’s products and services to new and existing clients, growing deposits, and supporting branch operations. Responsibilities include outbound outreach to deepen relationships, identifying cross-sell and referral opportunities, building a robust client pipeline, meeting individual goals for contacts and referrals, participating in in-branch sales initiatives, ensuring a seamless client experience across in-person and remote touchpoints, and supporting risk management and regulatory adherence. Required qualifications include a high school diploma or GED and approximately three years of banking or retail experience; strong communication, organizational skills, and proficiency with Microsoft Office are expected. The role requires flexibility with scheduling, including Saturdays.