Client Service Associate (Class of 2027)
$70,000–$70,000 year
HybridNew York, United States
Job Summary
Recruit new experts into Guidepoint's network by conducting targeted research across LinkedIn, press releases, and company websites to identify relevant subject-matter advisors. Independently lead cold outreach, phone-based vetting, and screening conversations to evaluate fit for specific client projects and prepare high-quality profiles. Define sourcing strategies for each client request based on project scope, urgency, and target expert profile while managing multiple fast-moving deadlines. This hybrid role requires three days in the office and a Bachelor's degree with a 3.0 GPA. Guidepoint connects leading investment firms with over 1.75 million experts to deliver on-demand intelligence for informed business decisions.
Required Qualifications
- Bachelor's degree
- Minimum 3.0 GPA
- Previous relevant internship, volunteer, or extracurricular experience
- AI fluency
- Experience using AI-enabled tools to support research, organization, prioritization, and written communication
- Ability to use AI-enabled tools thoughtfully and responsibly, with attention to accuracy, confidentiality, data quality, and human judgment
- Curiosity about emerging technology
- Willingness to continue building skills with new tools that improve productivity and client service
- Authorization to work in the United States without the need for current or future employer-sponsored visa sponsorship
- Ambition to thrive in competitive and fast paced environments
- Motivation to build client facing careers in consulting, advisory, investment research, account management, customer success or sales
- Ability to quickly understand the commercial context behind client requests and identify the most relevant experts
- Strong time management and organizational skills
- Ability to manage multiple priorities under tight deadlines
- Comfort engaging senior professionals by phone, building rapport quickly, and assessing fit for client needs
- Resourcefulness
- Intellectual curiosity
- Drive to continuously learn
- Clear and professional communication, both verbally and in writing
- Strong problem-solving skills
- Sound judgment
- Ability to work both independently and collaboratively
- Hybrid work schedule with three days in the office required
Desired Qualifications
- English major
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