Client Service Assistant
On-siteNairobi, Nairobi County, Kenya
Nairobi, Nairobi County, KenyaOn-siteFull TimeBachelors DegreeSmall
Full TimeBachelors DegreeSmall
Job Summary
Execute account opening requests, verify KYC documents, and convert registrations from the web portal. Manage customer calls and emails, receive cheques, and ensure timely banking. Review death claims and lien requests, conduct due diligence on bio data changes, and serve new clients. Generate daily reports on account creations and manage campaign queries while maintaining SLA and TAT standards. Apply your Bachelor's degree and one year of experience to support CIC Asset Management's operational excellence across Kenya, Uganda, South Sudan, and Malawi.
Required Qualifications
- Bachelors Degree in Business Related Studies
- Minimum of 1-year relevant experience
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