Client Service Administrator
$50,000–$50,000 year
On-siteLas Vegas, Nevada, United States
Job Summary
Maintain and update customer and prospect information within the company CRM system, generating and distributing monthly and ad hoc reports on client activity, revenue, and project status. Monitor project progress, coordinate communication between internal departments and external clients, and assist with drafting, reviewing, and processing client proposals and agreements. Track client billing activities, schedule meetings, prepare materials, and manage CRM notes to support the client lifecycle from proposal through delivery. Provide professional responses to client inquiries and requests while supporting sales initiatives and customer-focused activities as directed by management.
Required Qualifications
- Minimum of one (1) year of experience in an administrative, customer service, sales support, or related role.
- Proficiency in Microsoft Office, including Outlook, Word, Excel, PowerPoint, Teams, and SharePoint.
- Excellent written and verbal communication skills.
- Strong organizational and time-management abilities.
- Ability to manage multiple priorities and deadlines effectively.
- High attention to detail, accuracy, and quality.
- Ability to work independently and collaboratively within a team environment.
- Professional demeanor with strong customer service skills.
Desired Qualifications
- Experience supporting a sales, business development, or client services team.
- Bachelor's degree in Business, Marketing, Communications, or a related field.
- Experience working with CRM systems and sales reporting tools.
- Bilingual language skills are a plus.
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