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JPMorgan Chase3 months ago

Client Service Account Manager

On-site · Santiago Metropolitan, Chile

Type
Full Time
Level
Mid Level
Education
Associates Degree
Company size
Enterprise
Industry
Investment Banking

Job Summary

Client Service Account Manager for Payments in Chile, serving top-tier Latin American corporate and financial-institution clients with cash management needs. Role involves advising clients on decision-making, acting as the central point for service issue resolution, liaising with bank partners, managing risk and extending liquidity across markets, identifying product/service gaps, partnering with Sales to develop annual client-specific service strategy reviews, and educating clients on regulatory and cyber changes. Requires strong relationship-building, consultative and negotiation skills, problem solving, risk assessment, and the ability to communicate complex ideas clearly; travel internationally 1–2 times/year. Fluent English and proficiency with Microsoft Office are required.

Required Qualifications

  • Minimum of 3+ years of relevant industry and/or functional experience or Business College degree
  • Build solid working relationships with customers and internal partners
  • Negotiation and consultative skills
  • Effective communication
  • Microsoft Office proficiency
  • Willingness to travel internationally (1-2 times a year)
  • Fluent in English, written/verbal a must
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JPMorgan Chase

Client Service Account Manager

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